Reference

What You Agree To When You Join pk99999

These terms govern your account on pk99999 — how it is opened, how funds move through bKash, Nagad, and Rocket, and what we expect from you and what you can expect from us.

Account access conditionsbKash, Nagad, Rocket wallet rulesEligibility by local lawFair use and account limits
pk99999 What You Agree To When You Join pk99999
TERMS QUERIES

Reach Us About Your Account Terms

Team online

Live Chat

Open the chat icon from any page inside your account. Available during operating hours for questions about term clauses, account status, or wallet verification steps.

Email Support

Write to our support address listed in your account dashboard. Include your registered bKash, Nagad, or Rocket number so we can match your query to your account quickly.

Help Centre

The help section inside your account covers common term questions — account limits, wallet rules, and what happens when a deposit is flagged for review.

HOW WE OPERATE

How pk99999 Handles Your Account Data

Data We Hold

We store the details you provide at registration — name, contact, and wallet number. That data is used only for account verification, transaction matching, and support queries. We do not sell it.

Account Security

Your account is protected with OTP verification on login from a new device. If you notice a login you did not make, contact support immediately and we will lock the account while we investigate.

Retention Policy

We keep account records for as long as your account is active and for a period after closure, in line with the obligations that apply to the regions we operate in. Closed accounts can request a data summary via email.

Requesting Changes

To update your registered wallet number or contact details, raise a request through the account settings page or email support with proof of identity. Changes take effect after our team verifies the request.

Common Questions About These Terms

No. Each person may hold one account only. If we detect duplicate accounts linked to the same wallet number or device, both accounts may be suspended under our fair-use policy.

The deposit will be flagged and held for manual review. Our team will contact you via your registered email or number. Clearing the review requires proof that the bKash wallet belongs to you.

Send a closure request from your registered email to our support address. We will process it within the timeframe stated in the help centre. Any remaining balance must be withdrawn before closure.

Yes. Availability depends on your local law and the eligible regions we support. It is your responsibility to check whether accessing the platform is permitted under the laws that apply to you.

We post the updated terms at this page address. The date at the top of the document reflects the latest revision. Continuing to use your account after a posted update counts as acceptance.

Yes. Email our support team from your registered address with a data deletion request. We will confirm what we can remove and what we are required to retain under applicable regional obligations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.